Privacy Policy for Dosetta

Effective Date: 1st September 2024

At Dosetta, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you visit our website or interact with our services. By using the Dosetta website, you agree to the terms outlined in this policy.

Please note that this Privacy Policy applies solely to the Dosetta website and does not govern the use of our individual products and services, such as Dosetta Stone, Dosetta ChemoVue, Dosetta Patientbook, Medication API, Interactions API, SOP Modelling, Recruitment, or Temperature Mapping Analysis, which are governed by their own Privacy Policies.

1. Information We Collect

We collect various types of information from you to enhance your experience on our website and provide our services efficiently.

a. Personal Information

Personal data that we may collect includes, but is not limited to:

  • Name
  • Email address
  • Job title
  • Company information
  • Contact details (phone number, mailing address)
  • User login and account information (where applicable)
b. Usage Data

We collect non-personally identifiable information about how you interact with our website, such as:

  • Browser type
  • IP address
  • Pages visited
  • Date and time of your visit
  • Device type
  • Operating system
c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity. For more details, please refer to our Cookie Policy.

2. How We Use Your Information

We use the information collected from you for various purposes, including:

  • To Provide Our Services: To process and fulfill any requests, services, or inquiries made through our website.

  • Improvement of Website and Services: We use usage data to improve the functionality, user experience, and performance of our website and offerings.

  • Communication: To send you important updates, newsletters, or marketing communications (you can opt out at any time).

  • Compliance with Legal Obligations: We may need to use your information to comply with legal obligations, or in response to lawful requests from government authorities.

  • Security: To protect against fraud, security threats, and unauthorized access to the website and our systems.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting business, or serving our users (e.g., hosting providers, analytics services, marketing platforms). These third parties are bound by confidentiality agreements and are not permitted to use your data for any other purpose.

  • Legal Obligations: We may disclose your data if required to do so by law, or in response to valid legal requests from regulatory authorities, courts, or other legal bodies.

  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred as part of the transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal obligations, resolve disputes, and enforce our agreements.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You may ask us to update or correct any inaccurate personal information.

  • Deletion: You may request the deletion of your personal data in certain circumstances (e.g., when the data is no longer needed for the purposes for which it was collected).

  • Data Portability: You may have the right to request that your personal data be provided to you in a structured, commonly used format.

  • Restrict Processing: You can request to restrict the processing of your data under certain conditions.

  • Object to Processing: You may object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at support@dosetta.com.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, please note that no transmission of data over the internet can be guaranteed to be 100% secure.

7. International Transfers

If you are located outside of the jurisdiction in which our servers are located, please note that we may transfer your personal information to countries that may not provide the same level of data protection as your home country. By using our website, you consent to this transfer.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the “Effective Date” accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at support@dosetta.com.

By using the Dosetta website, you acknowledge that you have read and agree to the terms of this Privacy Policy.

This Privacy Policy applies only to the Dosetta website and does not cover the separate privacy policies of our individual products and services, including but not limited to Dosetta Stone, Dosetta ChemoVue, Dosetta Patientbook, Medication API, Interactions API, SOP Modelling, Recruitment, and Temperature Mapping Analysis.